Seller is out of town.Condo is SOLD.Closing is at the end of the month. Everything seems smooth…
Until we get a message 👇
💧 “There’s water leaking under the kitchen sink…”
Now this isn’t just a simple fix.
In many condo buildings in Toronto,
❌ You can’t just shut off the water inside the unit
❌ There’s NO main shut-off valve in the suite
👉 Which means:
You need to coordinate with building management
They have to shut off the water for the stack
You must bring in a licensed plumber
Timing has to be approved (and sometimes limited hours)
⏳ And remember… we’re on a deadline before closing.
😰 Seller Stress (Especially Being Out of Town)
“What if this delays closing?”
“What if the buyer backs out?”
“How do I even handle this remotely?”
This is where deals can start falling apart…
🔧 What We Did:
✅ Contacted property management immediately
✅ Scheduled water shut-off window
✅ Coordinated licensed plumber access
✅ Got the valve replaced quickly
✅ Provided proof + updates to buyer side
👉 Problem handled BEFORE it getting worse.
💡 Lesson for Sellers:
It’s never just about selling the unit…
It’s about handling the unexpected problems fast—especially in condos where things aren’t always in your control.
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